Cover stories

Markel expands award winning claims team

The award is an outstanding achievement for everyone involved and a credit to the hard work and commitment in shaping the claims vision, which has now become our philosophy.

Along with developing the claims philosophy, the structure of the team has been further improved to enhance the standard of service we provide.

In October 2015 we recruited Gabrielle Potter as a claims adjuster for our social welfare team. As a legally qualified specialist Gabrielle is able to add real value to our handling of more complex injury claims.

Megan Hodson will now support the social welfare team with her knowledge and experience on property and injury claims to ensure turnaround times are as quick as they can be.

Additionally, we are delighted to welcome Claire Hill who has been employed as a senior claims adjuster for the professional and management risks team. Claire’s knowledge and experience in the legal industry will further strengthen what is already a very strong team.

These appointments demonstrate our commitment to provide brokers and policyholders the sort of service they want; combining intelligence, enthusiasm and imagination with an efficient and effective process.

View our claims team