PR crisis management

Specified Markel policyholders have access to specialist public relations advice, from The Counsel House (TCH), to manage adverse press coverage should certain claims situations arise.

TCH have experience of providing crisis management assistance to a wide range of organisations from both the commercial and voluntary sectors.

TCH qualified partners and consultants will provide expert guidance and advice as to how you should deal with the media in the event of a crisis and will also help to manage the situation should this prove necessary.

Specified Markel policyholders wanting to access TCH email or telephone (available 24 hours, all year round) 0345 355 2226.

Initially your details will be taken and once you have been verified as a Markel policyholder you will be contacted within three hours by an experienced consultant who will evaluate the situation and provide the necessary guidance and personal support up to a maximum of £25,000, which is in addition to the limit of indemnity.

Information required:

    • Policyholder name
    • Certificate number
    • Contact details
    • Brief details as to the nature of the problem or the advice being sought

Please note: PR crisis management is available exclusively with the following policy sections: directors and officers, management liability, executive liability and entity defence. For social welfare, community groups and not-for-profit management liability policyholders, PR crisis management is also available with general liability and professional liability.