Cyber risks helpline

In order to assist with risk management and prevent claims our cyber risks policyholders can contact the helpline to obtain expert legal & technical IT security guidance on issues arising from cyber and data protection risks.

The helpline is provided on our behalf by specialist solicitors Markel Law LLP and information security experts, NCC group. 

Markel cyber risks policyholders can access the helpline by contacting Markel Law LLP by email or telephone (available Monday - Friday, 9:00am - 5:30pm) 0333 234 2471. 

Please note: The cyber risks helpline is available exclusively to cyber risks policyholders.

Once you have been verified as a Markel policyholder an experienced solicitor will be able to deal with your query.

Information required:

  • Policyholder name
  • Certificate number
  • Contact details
  • Brief details as to the nature of the problem or the advice being sought