How to make a claim

The majority of our business is written through insurance brokers. In the event of a claim, please check your policy as it will tell you who to contact. Generally this will be the broker who originally arranged your policy.

However, if you are in any doubt about who you should contact, or if you would like to talk to a member of our team about a claim or you would like some guidance on the claims process, please use the contact details below.

Thomas Upton
Claims Manager - Energy, Liability and Terrorism
+44 (0)20 7953 6076

Tristan Davison
Claims Adjuster
+44 (0)20 7953 6906


If you are a broker who needs to notify us of a claim, please contact us using the details above or by post at the address listed on our get in touch page.